That's why I like Thinkpads for laptops and build-my-own for a desktop. Even when it's not a complete self-build, it's still easier and cheaper than getting a "name-brand" thing.

For laptops, most of the hardware drivers are available separately so wiping the drive isn't as dangerous a feat anymore. And the parts are closer to desktop parts as far as the OS is concerned.

Dell has successfully invented the concept of the value-subtracted reseller.

That's the best line. :)